Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s mind not only when delivering healthcare but also when setting objectives, developing procedures, and purchasing new products and equipment. It is also an open and fair culture where team members can discuss their challenges at work for our patients’ best interests. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manage all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.